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With the AMAZD guided shopping suite, you can create unique shopping experiences that convert

"To convert my customers with purchase intents, I have to get them into conversations!"
Founder, D2C Jewelry Brand

All-in-one guided shopping suite

Any expert can become your sales agent

Empower internal experts

  • Retail staff can now earn commission from online sales
  • Back office staff and sales teams can better engage with customers compared to email or phone

Engage external experts

  • Influencers, partners, professionals, enthusiasts and clients to help build trustworthy conversations with customers
  • Online communities of experts to scale your sales force
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Guided shopping via online advice on your website.

Bring the in-store experience online. Just like in a physical store, consult one-on-one.

Within the web widget, the customer can enjoy engaging conversations both in chat and via call. Different chat functions enable the exchange of messages, files, videos, pictures, and GIFs. Also, the customer can schedule a call with an expert at their own convenience. An overview of the expert's availabilities allows for seamless scheduling. Shortly before the call both parties can join.

1

Meet

Start sales conversations between customers and experts anywhere on your website. Set up entry points, customizable flows, and expert profiles.

Various trigger points, both online and offline, enable the client to initiate a dialogue. Web widgets, text CTAs, pop-ups, and offline QR codes included in promotional efforts are all examples. Entertain your customers or prospects in conversation to draw them into the sales cycle. Then, use timely, relevant messaging across online and offline platforms to accelerate relationships and sales, and personalize all messages.

Guided shopping via online advice on your website.

Bring the in-store experience online. Just like in a physical store, consult one-on-one.

Within the web widget, the customer can enjoy engaging conversations both in chat and via call. Different chat functions enable the exchange of messages, files, videos, pictures, and GIFs. Also, the customer can schedule a call with an expert at their own convenience. An overview of the expert's availabilities allows for seamless scheduling. Shortly before the call both parties can join.
Get personalized recommendations, and gain trust with a consistent, lively and reliable customer service team. Your shoppers can interact directly with members of your product teams to answer questions and direct them to the right product and channel without switching between tools and channels

2

Converse

Offer instant or scheduled video calls. Use chat, file and screen share.

3

Transact

Empower experts to collaborate with customers on wish lists and shopping baskets, for a smoother check-out.

Increase website conversions by empowering your experts to add items to customer wishlists and shopping baskets.

Guided shopping via online advice on your website.

Bring the in-store experience online. Just like in a physical store, consult one-on-one.

Within the web widget, the customer can enjoy engaging conversations both in chat and via call. Different chat functions enable the exchange of messages, files, videos, pictures, and GIFs. Also, the customer can schedule a call with an expert at their own convenience. An overview of the expert's availabilities allows for seamless scheduling. Shortly before the call both parties can join.

4

Grow

Stay connected for new & multi-touch purchases. Unlock outbound sales and customer reactivation, using chat history, widget, push, and email notifications.

One of your most significant business assets is your clients and prospects. Make the most of those relationships by increasing the number of customer touches, allowing you to manage those interactions more efficiently. As the communication feed extends the customer's purchase, AMAZD provides limitless clienteling and upselling options. Send follow-up questions, make check-in appointments, and take advantage of a variety of other opportunities.

Guided shopping via online advice on your website.

Bring the in-store experience online. Just like in a physical store, consult one-on-one.

Within the web widget, the customer can enjoy engaging conversations both in chat and via call. Different chat functions enable the exchange of messages, files, videos, pictures, and GIFs. Also, the customer can schedule a call with an expert at their own convenience. An overview of the expert's availabilities allows for seamless scheduling. Shortly before the call both parties can join.
Guide shoppers online and gather in-depth information to understand their intent, enable more personalized expert advice and allow for commission tracking and sales incentivization.

5

Analyze

Gather in-depth information to understand customers’ intent, enable more personalized expert advice and allow for commission tracking and sales incentivization.

Sales with AMAZD show 25% higher order values & conversion rates of 30%

Online, you can meet and interact with actual people. Find things quickly and receive ideas Make sound decisions without second-guessing yourself. Maintain contact with people you can rely on.

Why your customers love it

Meet & engage with real people online
Find products faster & get inspiration
Make the right decisions without regrets
Distinguish yourself from the competition Sell more and more frequently Reduce the number of returns. Increase customer loyalty and engagement.

Why you will love it

Differentiate from competition
Sell more & more often
Build loyalty & engagement

Get started with AMAZD for free

Differentiate from competitors

Sell more & more often

Build loyalty & engagement

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No credit card required. No obligations.

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Let one of our experts show you all the features.

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The art of selling online. How to excite and convert more customers online?

Download guided shopping essentials >

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