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Fashion

Ensure size, style and fit through curated consultation sessions with shoppers.

Challenge

Returns are exploding as a result of shoppers' unmet expectations. A shocking 25% of fashion pieces fail to meet sizing, fit and look expectations, harming the shopper's experience, your sales and the environment. How can retailers provide exact recommendations through consultation services to combat the surge in returns?
Get personalized recommendations, and gain trust with a consistent, lively and reliable customer service team. Your shoppers can interact directly with members of your product teams to answer questions and direct them to the right product and channel without switching between tools and channels
Get personalized recommendations, and gain trust with a consistent, lively and reliable customer service team. Your shoppers can interact directly with members of your product teams to answer questions and direct them to the right product and channel without switching between tools and channels

Solution

Recommend the perfect size, style and fit to your shoppers in personal consultation sessions scheduled at the shopper's convenience in AMAZD's feature-rich web widget or app. Keep the conversation going via the expert's communication channels and guide the shopper through the purchasing journey in AMAZD's live shopping basket. Utilize these invaluable interactions with shoppers to share your curated trend advice in engaging conversations and sustainably grow your sale without returns!
Online, you can meet and interact with actual people. Find things quickly and receive ideas Make sound decisions without second-guessing yourself. Maintain contact with people you can rely on.

Why your customers love it

Meet & engage with real people online
Find products faster & get inspiration
Make the right decisions without regrets
Distinguish yourself from the competition Sell more and more frequently Reduce the number of returns. Increase customer loyalty and engagement.

Why you will love it

Differentiate from competition
Sell more & more often
Build loyalty & engagement

Let's revolutionize the industry together!

Offer curated trend advice
Inspire customers to shop what they love
Reduce the return rates